I am relatively new to elements; I started with it at the beginning of may.
Since then, even when I was using the trial, I got support on a level that I never experienced before:
- When I file a bug, it gets fixed within weeks (sometimes even days)
- When I have questions, they get answered
- Even some of my wishes are implemented
This is really astonishing; what I am used to with Microsoft is that bugs will never be fixed, questions will sometimes (in a very few cases) be answered and wishes have no chance at all.
So I am very, very happy with the Elements team, and I am very happy that I found this product.
Keep up the good work!