To the Elements team: Thank you all very much!

(Theo) #1

I am relatively new to elements; I started with it at the beginning of may.
Since then, even when I was using the trial, I got support on a level that I never experienced before:

  • When I file a bug, it gets fixed within weeks (sometimes even days)
  • When I have questions, they get answered
  • Even some of my wishes are implemented

This is really astonishing; what I am used to with Microsoft is that bugs will never be fixed, questions will sometimes (in a very few cases) be answered and wishes have no chance at all.

So I am very, very happy with the Elements team, and I am very happy that I found this product.
Keep up the good work!

(marc hoffman) #2

So much appreciated, thank you very much!