Let me start by saying how much I appreciate Remobjects. You really have the right kind of inspiration that is much needed in the computer world of today, and I like your products. Please remember this, since I also must state the following:
My experience up to now has been disappointing. Its now over two months since I’ve purchased the products, and not only I have made no progress but actually spent hours of work and tons of resources simply to not go anywhere with my projects, only testing and debugging your products.
I’m not saying your products are not good, on the contrary – as I mentioned earlier I like them. I’m not saying you have more issues than other companies. But I am saying I’m stuck and I do get the feeling you’re spreading yourself too thin.
Don’t forget we’ve all paid to be your customers. We do share your enthusiasm, but have work to do, deadlines to meet, limited and calculated resources to follow, and need stable products and support/documentation today, and can wait a little with the-best-product-ever of tomorrow.
Even looking at this specific thread you can see I’m struggling with a product that doesn’t work. Your replies seem to simply be forum replies not based on serious issue testing, which is clear now since you finally confirm my own testing as opposed to your earlier replies. My last post on Nov 2nd was completely ignored and only now had been attended to and logged. This is not promising enough.
So… I hope you take note of my concerns above. If not many, then at least some of the other customers share them too. I did write it to show my disappointment (up to now) but it is said with my best hopes of your success and improvement.