Where have my service library groups gone?

Remoting SDK
1

I’ve just opened my service library for the first time since upgrading to 9.4 and all my groups have gone!

I’m left with a flat list of every single object in my library.

What on earth is going on?

2

can you sent to support@ your RODL, pls?

3

My RODL hasn’t changed and still seems to contain the groups, they just won’t show in the library editor. I’ll send it to the support email address.

4

what build you are using?

I can’t reproduce any problems with 9.4.109.1375

5

I’m on 9.4.107.1363

I’ll send a screenshot to the support email address

6

9.4.109.1375 was released a week ago

7

I’ll try upgrading and see if it helps

8

if EW license manager is crashed on your pc, read License manager terminates immediately on launch topic

9

Did need the licence manager fix but I’m afraid the upgrade hasn’t corrected the service builder, it’s still showing a flat list as per the screenshot I sent.

10

can you send a new screenshot taken with .1375?

11

Sent but it looks exactly the same

12

If I try validating it then it strips out the entire Groups section from the top of the RODL file, together with all the Group Under tags.

13

can you remove/backup C:\Program Files (x86)\RemObjects Software\RemObjects SDK (Common) folder and reinstall RO/DA, will it improve situation?

14

Yes that’s fixed it.